Legal
Terms of Service
The agreement between you and DigiMarketingOS for use of the platform.
Last updated 10 August 2026
1. Agreement
By creating an account or using DigiMarketingOS you agree to these terms. If you accept on behalf of a company, you confirm you are authorised to bind that company.
2. Accounts
You must provide accurate registration details, confirm your email address, keep your credentials secure and are responsible for activity under your account. You must tell us promptly about any suspected unauthorised access. We may suspend accounts that pose a security or legal risk.
3. Subscriptions and payment
Paid plans are billed in advance for the selected billing period through our payment processor. Prices, features and usage limits are shown on the pricing page and in your billing settings. Subscriptions renew automatically until cancelled. Taxes are added where applicable. Payment status is determined by our processor's confirmation, not by any client-side state.
4. Usage limits
Each plan includes defined limits for users, workspaces, contacts, campaigns, connected channels, AI usage, email sends, API calls and storage. Limits are enforced server-side. When a limit is reached the related action stops and you are prompted to upgrade.
5. Your content and data
You retain all rights to the content, contacts and marketing data you put into the platform. You grant us the limited licence needed to host, process and display it to deliver the service. You are responsible for having a lawful basis to process the personal data you upload, and for complying with the terms of any marketing channel you connect.
6. Third-party channels
Connecting a channel such as a social network, ad platform or analytics provider is subject to that provider's own terms and API limits. We are not responsible for a provider changing, restricting or revoking access, and outages on their side may prevent publishing or reporting.
7. Acceptable use
You may not use the platform to send unlawful, deceptive or unsolicited bulk messaging, to infringe rights, to probe or bypass our security controls, or to resell access outside an agency plan. Our Acceptable Use Policy forms part of these terms.
8. Intellectual property
The platform, its software, design and documentation remain the property of DigiMarketingOS. These terms grant no rights to our trademarks.
9. Availability and support
We aim for high availability but do not guarantee uninterrupted service. Planned maintenance is announced on the status page. Support is provided by email at the level described for your plan.
10. Disclaimers and liability
The platform is provided on an "as is" basis without implied warranties. To the maximum extent permitted by law, neither party is liable for indirect, incidental or consequential loss, and our total aggregate liability is limited to the fees you paid in the twelve months before the claim.
11. Termination
You may cancel at any time from billing settings; access continues until the end of the paid period. We may suspend or terminate for material breach, non-payment, or unlawful use. On termination you may export your data for 30 days before deletion.
12. Changes and governing law
We may update these terms and will notify account owners by email before material changes take effect. These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction. Contact: support@digimarketingos.com.